ClinicOffice Support

The best computer software should be backed with a first-rate support service. Our support team have decades of experience, both within the IT industry and with ClinicOffice.

We highly recommend the ClinicOffice Support Plan to all customers. Please check out the feedback that we receive for this excellent service.

Hosted customers automatically receive our premium support with their subscription. For Local Installs there is a modest monthly fee. Even if you decide not to join the Support Plan, you can still receive free email support.

Knowledgebase Articles

Our Knowledgebase should usually be your first port-of-call when you need some help.

With well over a hundred FAQ articles, there’s a good chance your problem/question has already been addressed. The articles are arranged into logical sections, plus there’s a handy SEARCH feature to find the information you need.

If you can’t find what you’re looking for, you can always contact us too (see below).

Click here for the KNOWLEDGEBASE ARTICLES

Contacting our Help Desk

There are several different ways to contact our Technical Support Help Desk...

	Telephone:	01205 205500
	International Tel:	+44 1205 205500
	Email:	[email protected]
	Live Support:	[Click the online chat at the bottom-right of this window]

IMPORTANT NOTE: To receive ongoing technical support from our help desk, you will need to join the ClinicOffice Support Plan. If you decide not to join, then there is a charge of £45+vat for each support instance.

Alternatively, FREE email support is available by emailing support@pioneersoftware.co.uk.