“A few years ago I decided that in order to bring The Osteopathic House up to the 21st Century, we would switch to computerized notes. After 15 years of paper notes this was a tough and worrying decision.

After looking around and test driving the various packages on the market, I tried ClinicOffice. From first installation and demo tutorial it follows a logical and simple pattern. The screen is clean in design and the version upgrades to newer versions have transitioned seamlessly.

Database searching is straightforward, and most importantly for the clinician of the body, help is always at hand. In my many phone-calls to the support team, I have always been dealt with quickly and had any issue resolved. The remote support is a large worry taken away.

What we look for at this clinic is reliability, professional responsibility and calm. With ClinicOffice v4 we are in control of our notes, our invoicing and insurance records. I recommend this package to any osteopath etc. The transition is daunting, but a friendly team is always there to help.”

“We have used ClinicOffice from the day I started my new clinic two years ago.

I have found the software extremely useful and good for my practice. It has so many features and is very adaptable for a multidisciplinary clinic. I have also found the soft ware support invaluable for the front desk staff.

Thank you!”

“We are a well established, multi-disciplinary private practice who have been using ClinicOffice for approximately 5 years. We find the software ideal in meeting our requirements when it comes to diary management and finances; we have approximately 14 practitioners currently on our system.

It is very user friendly and we are always assured of excellent technical support. Due to our busy clinic diary we especially welcome the texting service in reminding patients of their appointments.

Many aspects of the ClinicOffice software have definitely helped in reducing some cumbersome job tasks for administrative staff allowing for more productivity in their job role.

I would definitely recommend ClinicOffice to any private practice.”

“As an existing ClinicOffice customer with a support contract we have been delighted at the response times to our problems but more to the point the effective resolution of the problem.

It demonstrates the knowledge base of the team and their willingness to log onto our systems if required and to see the problem through. We are based in Alicante Spain and run a British GP medical centre and have never felt closer to home when support was needed.”

"We have been using ClinicOffice for over 2 years and it has completely altered the way that we work. Our clinic runs much more efficiently and it allows us to have flexibility with staff access and security.

ClinicOffice also provides us with a great platform to run analysis on clinic performance which provides a great deal of information for marketing purposes. The support services are top notch. Personal, knowledgeable and always ready to listen to advice (at one point they updated the software simply because of one of our requests). I would highly recommend any clinic manager looking for a complete clinic software solution to try ClinicOffice."

“I downloaded the free 30 day trial (which I thought was a brilliant facility to offer!) and decided that this was exactly what I needed. I gave the Pioneer Software team a call and they were extremely helpful and sent the software CD and a handbook very quickly.

I contacted the help desk when I was ready to install the software and had our new ClinicOffice software up and running straight away. All the data I had used during the 30 day trial was saved and I just continued using it as before.

The Pioneer Software help team are great, any questions or help you need they’re just ready to assist, in a professional and friendly manner.

I would recommend this software to those who have a clinic of any kind as it offers so much. I use it as a database of contacts for clients and practitioners as well as the in built diary for appointment bookings and the facility to make letter templates which automatically uses the contacts to merge letters!

Highly recommended software!”

“ClinicOffice was great for starting out and now my business has grown I can’t do without it. It was very useful to have someone on the end of the phone to talk to whenever I or my staff needed it.

My receptionists built up a good relationship with the support team who were always friendly and available. Now we are on top of the software we have stopped using the support service which has saved us some money. We don’t have to pay anything at all to keep on using the software which is definitely a bonus!”

“Here at ITRM Chiropractic Clinic, we have found that the ClinicOffice products have helped us manage our clinic from a clinical, administrational and financial point of view.

It has made the job of archiving patient records together with any other documents referring to that patient quick and easy to retrieve. The financial data is quickly accessible and makes bookkeeping a lot less time consuming and much more efficient.

The Pioneer Software team is very approachable and always helpful with queries with the added advantage that if you sign up for the maintenance contract, they can help you tailor your program to suit your clinic’s needs. I would highly recommend any clinic to try this product.”

"We have a pool of clinical staff to cover around 50 clinic slots per month. As they don’t all work every day we had a nightmare maintaining our activity on a paper diary.

Our Admin staff think it is great and we are just starting to get out reports of activity and patient attendance to help us with planning. The document handling is useful too since each patient will have been referred in by letter so a scan of this makes it available to clinical and accounting personnel. Support is very good so all in all I am very pleased we selected ClinicOffice."

"I am writing to thank you for the support you have given me. Our clinic opened in July and with 2 days to go I started looking for clinic software. Thankfully I came across ClinicOffice!

Your friendly sales team helped me to understand what options I had from stock control to the interest free payments. On top of this I found that this was the best priced software that does everything I need it to do.

The support team have been great. Whenever I have had a problem they have talked me through each step, at my level, not using too much 'technical speak', so I really understand how to do each process.

Our Podiatrists and Physiotherapists have found the ability to scan files in and attached them to a patients notes very useful and as a clinic we find this especially useful for the insurance work we have, as information tends to come in from many different sources. We are able to drag and drop any files we need into a patients record, so everything is kept in one place.

They even have a system to backup our database each day, so I don’t have any worries if my own backups fail. It’s all been so easy!"

"I am extremely pleased with your support service, which is always very accessible and your support staff are very knowledgeable with any questions that I ask.

ClinicOffice is easy to use and is designed like other Microsoft applications, which makes it very user friendly.

You have made an excellent 'all in one' product, which I have found especially suitable in my practice."

"ClinicOffice is great for our multi-site practice - it is customisable and grows with our business. The ability to run reports is a powerful tool in demonstrating our efficacy to clients, for marketing purposes as well as for internal auditing use.

Having researched the available clinical software, Pioneer Software has developed an excellent piece of software that is both easy to use and affordable."

“Doing business with your company has been a true pleasure for me. I have been impressed with the quick response and professional approach your company has offered.

ClinicOffice has proven to be a tool that I would be lost without. I hope this  can adequately express how grateful I am for the excellence of your service, your product and your staff.”

“As an osteopath with a very busy practice, I need a secure and efficient database to organize my clinic. ClinicOffice v4 provides this in a beautiful way and has proved itself as one of the best investments of my clinic.

ClinicOffice is well integrated into Microsoft Windows which saves me a lot of time in making or downloading reports, letters, etc. I can attach documents to my patient’s reports in any format I like. There are many diary options which can easily be set to suit your personal preferences. One of my favourite tools in ClinicOffice is the ‘quick invoice’ button because of its efficiency. With this option I can create and print an invoice in about twenty seconds!

The support staff at Pioneer Software are extremely efficient and have excellent communication. Especially useful is the remote control connection that the helpdesk staff use, so that problems can be fixed right away.

To summarize, I can highly recommend ClinicOffice v4 to any osteopath or other healthcare practitioner who likes a well organized office but prefers to stay focused on the health of his or her patients!”