What is the ClinicOffice Support Plan?
The ClinicOffice Support Plan is what we call the technical support service which we offer to customers to help you get the most out of your software. Here are the key benefits…
Unlimited telephone access to our support staff in office hours, priority treatment for email support and use of our Online Help Desk System.
We release a MAJOR upgrade to ClinicOffice every couple of years or so. Customers on the Support Plan receive a completely FREE upgrade to the latest version (others will have to pay an upgrade fee).
Support Plan customers have the option of using our Secure Online Backup Service. We will help to configure an automatic backup schedule for you so that your ClinicOffice Database is uploaded to our secure server every night, giving extra peace of mind.
Support Plan customers receive a massive 50% discount for Form & Report Designing, along with discounts on other services like On-Site Training, Data Conversions and Bespoke Development.
To continually improve the software, we operate a “wishlist” system so that users can make requests for new features or changes. Requests from customers on the Support Plan are given priority so that you can have a more active role in the ongoing development of your clinic software.
Terms & Conditions apply – please see the full Terms & Conditions document for more details
topWhat does the Support Plan cost?
The support plan costs just £25 per month for a single-user license and from £35 per month for networked setups, depending on how many ClinicOffice licenses you have.
We aimed our prices so that for the majority of clinics, the cost is approximately the same as the amount charged to a patient for a consultation or treatment.
In other words, the support plan is yours for the cost of just ONE treatment per month!
topHow do I join the Support Plan?
Three simple steps!
1
Download the Support Plan Document
2
Print it out and complete it
3
Post it back to us (click here for our postal address)
