ClinicOffice Hosted Edition
Subscribing to the ClinicOffice Hosted Edition is ideal if you work from multiple locations and need access to your database from different places, or if you just want to pay monthly without any large up-front costs.
| ClinicOffice Hosted Edition | |
| Initial Setup | £50 one-off cost |
| 1 to 4 Users | £30 per user per month |
| 5 to 9 Users | £27 per user per month |
| 10+ Users | £25 per user per month |
| Prices exclude VAT. We reserve the right to change prices without notice. | |
Frequently Asked Questions
User Licenses are provided on a concurrent user basis. In other words, the key question is…
This tells you how many licenses you require. Remember – you can still have an UNLIMITED number of staff members and users in your database regardless of how many user licenses you have. The only limitation is how many people can logon simultaneously.
The Hosted Edition is operated on a one month rolling contract. You pay monthly in advance and you’re free to cancel the service at any time.
Before cancelling, we recommend that you export any data that you need out of your database. ClinicOffice makes this easy by allowing you to export patient records, appointments, invoices, payments etc. to MS Excel and many other common formats.
After cancelling your service, we’ll double check with you that you’ve exported your data and then your database will be permanently erased from our server.
(We can provide you with FULL database dump in CSV format of all your database structures, although there is some work involved hence there is a small charge.)
To access a database on our Hosted Server, there are two layers of authentication.
First you must logon to our Hosted Windows Server via your own private account. You then have to logon to your ClinicOffice database with your username/password combination. Furthermore, your data is stored in an encrypted format. In other words… your database is very secure!
For further peace of mind, we are also registered with the Information Commissioner’s Office on the Data Protection Register as a “data handler” which means that we comply with all their requirements for handling sensitive data.
Indeed you can! Please click here for a step-by-step guide on how to connect to our Sample Database which lets you test out the Hosted Edition.
Please click here for more information about purchasing vs subscribing. If you need some help deciding, then you can always contact us and a member of our friendly sales team will be happy to help!
Addon Modules
Addon modules are ‘optional extras’ which provide additional functionality which some customers may require. You can hover the mouse over the add-ons to get more information on each one.
| Modules | Monthly Cost |
| Clinical Forms | + £10 |
| Documents & Scanning | + £10 |
| Stock Control | + £10 |
| Visual Notes | + £10 |
| Email Manager | + £10 |
| Scripting | + £10 |
| Outlook Sync | n/a |
| Prices exclude VAT. We reserve the right to change prices without notice. | |
Technical Support & Other Services
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ClinicOffice Support Plan This is our technical support service for ClinicOffice which we strongly recommend all customers to consider. Click here for more information on the benefits of joining the ClinicOffice Support Plan. |
The ClinicOffice Support Plan is INCLUDED as standard when you subscribe to the ClinicOffice Hosted Edition | |
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Onsite Training (inc Installation/Setup) To help you get started, we can spend a day (or two) with you on-site in order to setup the software and to train your staff in the use of the program. PLEASE NOTE: For on-site visits, we cover a radius of 100 miles from our head-office (in Boston, Lincs) free of charge but we do have to charge additional travel expenses if travelling further. |
£450 per day (Normal cost) £350 per day (discounted on Support Plan) |
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Online Telephone Training Sessions Our training staff can connect in remotely to your computer to conduct remote training sessions with you and your staff. This is often a more flexible and cost-effective method of training especially for smaller clinics. |
£50 per hour (Normal cost) £35 per hour (discounted on Support Plan) |
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Form/Report Designing ClinicOffice comes with a built-in Report Designer which offers massive flexibility when it comes to designing reports. More complex reports however are best done by our technical support team. |
From £50 per form/report depending on complexity (50% discount on Support Plan) |
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Data Conversion If you already have your patient data in a standard electronic format (e.g. CSV, Excel, Text) we can convert it to ClinicOffice for you. We may also be able to convert data from another program if you’re switching to ClinicOffice. |
From £100 (may cost more depending on the complexity of data to be imported) |
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Bespoke Development We are happy to consider requests for customisation of our software to suit your needs. If you require a new feature or want some existing functionality to be modified, then please feel free to contact us to discuss your needs. |
Contact us for details |
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| Prices exclude VAT. We reserve the right to change prices without notice. | ||
